-------------------------
The following tells you the terms and conditions on which we supply any of the products listed on our website www.respactive.com to you, please read these Terms and Conditions carefully before ordering any products from this website. You should understand that by ordering any of our products, you agree to be bound by these Terms and Conditions. If you do not agree with our Terms and Conditions, please do not use this website. Nothing in these terms affects your statutory rights.
We will endeavour to provide uninterrupted, error free access to the website, however this cannot be guaranteed due to the nature of the Internet. Occasionally your access may be suspended or restricted to allow updates, upgrades or repairs. We will try to ensure that this is for the shortest time possible.
-------------------------
All copyright and other intellectual property rights relating to this website and its content, including images, text and any other material are owned or registered by RESP Active Ltd.
-------------------------
Whilst we have taken all reasonable steps to ensure the accuracy of the information on this website, it is provided on an “as is” basis and we give no warranty regarding the accuracy of the content of this website. Any advice given on this website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for professional advice on your specific requirements.
policy
-------------------------
In the event that we fail in meeting our high standards of customer services please do not hesitate to contact us via email or by post to: RESP Active Ltd, PO BOX 1581, Northampton, NN2 1GG – info@respactive.com. We aim to acknowledge your communication and to start our investigations within five working days following our receipt of it. We will do our very best to deal with your complaint as soon as possible and make every effort to reach a satisfactory conclusion on your behalf in order to retain your valued custom.
-------------------------
When you register for an account, you will be asked to enter your email address and choose a password. You are responsible for keeping your email address and password confidential. You agree that you are solely responsible for all activities that occur using your email address and password.
-------------------------
All of the content contained on this website, including information, communications, text, graphics, photographs, images, sounds, moving images, video, illustrations, code and other materials, together with all trademarks, logos and domain names are owned by RESP Active Ltd. The content and marks are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written consent of RESP Active Ltd.
Any unauthorised use by you of any content or marks will result in legal action taken against you. You are authorised to view, display, print and download content and individual pages from the site for personal, informational, and non-commercial use only (provided that you retain all copyright and other proprietary notices contained on those pages).
-------------------------
RESP Active ltd takes reasonable effort to ensure that content on this site is complete, accurate and current. Despite RESP Active Ltd's efforts, however, the information on this site may occasionally be inaccurate, incomplete or out of date. Products included on the site may be unavailable, may have different attributes than those listed, or may carry a different price than that stated on the site. In addition, we may make changes in information about price and availability without notice. RESP Active Ltd reserves the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. RESP Active ltd also may require verification of information prior to the acceptance and/or shipment of any order.
-------------------------
RESP Active Ltd retains the right to refuse any request or order made by you. If your order is accepted you will be informed by confirmation email.
-------------------------
All items shown as ‘in stock’ will normally be delivered within a standard delivery timescale of 3 - 5 working days, however, RESP Active Ltd will not be responsible for any postal / courier delays, which would be out of our control.
-------------------------
Promotional discount codes – we may from time to time offer promotional discount codes to our customers via our website or through our social media pages. The conditions of use relating to any discount code will be specified at the time of issue, so please read any accompanying information thoroughly before using your discount code. Only one promotional discount code can be applied per order. We reserve the right to vary these conditions.
-------------------------
RESP Active Ltd accept payment from all major Debit and Credit Card companies and via PayPal. Unfortunately, we do NOT accept payment via cheques or postal orders.